Proctor Exam Resources

If you are experiencing issues related to setting up your ProctorExam extension, please use the following resources to complete the setup:

‍

‍

Candidate Support for Online Proctoring: ProctorExam

‍

Important Note: While these proctoring services offer direct candidate support for technical issues, they cannot help with questions about exam content, scheduling, or accommodations. For those inquiries, you must contact the organization administering the exam.

‍

ProctorExam is an online proctoring solution that could require a computer and a smartphone for a dual-camera setup.

‍

1. Live Chat (Recommended for Fastest Support):

• How to Access: ProctorExam typically provides a tech support chat window within the exam interface, usually in the bottom-right corner of the page, when you are encountering issues. This is the primary way to get immediate technical assistance.

2. Test Taker Support & FAQs:

• Visit the dedicated test-taker support page: ProctorExam for students, candidates and test takers
• This page often includes sections on:
  
  • What to expect with ProctorExam.
  • What you'll need (computer, smartphone, ID).
  • How to set up your environment.
  • Frequently Asked Questions about devices, internet connection, data, and common issues.

Key Preparation Tips for ProctorExam:

‍

• Computer & Smartphone: You will likely need both a computer/laptop and a smartphone (Android 8+ or iOS 15.8+) for the proctoring setup.
• Download the App: If a mobile camera is required, you'll need to download the ProctorExam app for your smartphone (available on iOS and Android app stores).
• Google Chrome (Latest Version): ProctorExam typically requires the latest version of Google Chrome.
• Strong Internet Connection: A stable internet connection with a minimum upload speed of 1.5 Mbps is recommended. An ethernet cable can provide a more stable connection.
• ID Verification: Have a valid photo ID (student card, passport, ID card, or driver's license) ready for identity verification.
• Quiet & Private Space: Ensure you are in a quiet, private, and well-lit room.
• No Extra Devices: By default, additional devices like second screens or headphones are usually not allowed.

‍