Hospitality
Pre-Employment Testing
A strong customer service team is essential to success because happy customers generate repeated business and refer more business. By using hospitality skills assessment tests you can easily evaluate and measure sales and customer service skills select and hire your hospitality “dream team”.
Statistics Speak For Themselves
7%
According to HCareers, the time to hire for hospitality jobs increased by 7% last year.
3%+
A study conducted by HCareers shows the hospitality industry employed 16,256,000 people in the first quarter of this year–a 3% gain over last year.
31%+
HCareers reported that hospitality job openings reached a peak high at the end of last year with 31% year-over-year growth.
Top Skills & Abilities
to Look for in
Hospitality
Communication
Good verbal communication skills and the ability to stay positive, use persuasive language tactfully, and manage angry customers effectively.
Customer Service
Good listener with excellent multi-tasking, and problem-solving abilities.
Event Planning & Management
Plan, schedule and facilitate small and large group events such as meetings, conferences and conventions.
Cognitive Aptitude Testing for Building Stronger Teams
Standard Job-Based Tests
Standard Subject-Based Tests
Customize From Over 600 Modular Subjects
Simulations
Situational Judgment Tests (SJT)
Upload Your Own Content
Associated Assessments
Microsoft Office
Evaluate a candidate’s proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. This test measures document formatting, spreadsheet analysis, presentation design, and email management skills, ensuring candidates are job-ready for roles requiring Microsoft Office expertise.
Microsoft Excel
Assess a candidate’s ability to navigate and utilize Microsoft Excel efficiently. This test covers formulas, functions, pivot tables, data analysis, conditional formatting, and macros, ensuring they have the skills needed for data-heavy roles in business, finance, and administration.
Cognitive
Measure a candidate’s problem-solving, critical thinking, and reasoning abilities. This test evaluates numerical reasoning, verbal reasoning, logical analysis, and pattern recognition, helping employers identify high-potential candidates for strategic roles.
Behavioral
Assess a candidate’s workplace behaviors, communication style, and cultural fit. This test evaluates decision-making tendencies, leadership potential, teamwork skills, and adaptability, ensuring the right fit for your company’s environment and job expectations.
Clerical Skills
Evaluate essential administrative and clerical competencies such as typing speed, data entry accuracy, record-keeping, and document organization. This test is perfect for roles in office administration, healthcare, and customer support.
Attention to Detail
Assess a candidate’s ability to identify errors, inconsistencies, and small details in written documents, numerical data, and forms. This test is ideal for roles requiring precision and accuracy, such as accounting, quality control, and administrative work.
Customer Service
Measure a candidate’s ability to interact with customers professionally and effectively. This test evaluates active listening, conflict resolution, problem-solving, and communication skills, ensuring candidates can handle customer interactions with patience and professionalism.
Basic Math
Test fundamental mathematical skills including addition, subtraction, multiplication, division, fractions, percentages, and basic problem-solving. Ideal for roles in retail, finance, logistics, and clerical work where numerical accuracy is essential.
Logical Thinking
Test a candidate’s ability to analyze situations, identify patterns, and draw logical conclusions. This assessment covers deductive reasoning, problem-solving, and pattern recognition, making it ideal for technical, analytical, and decision-making roles.
Business Communication
Assess a candidate’s written and verbal communication skills in a professional setting. This test evaluates email etiquette, grammar, report writing, and clarity of communication, ensuring candidates can effectively convey information in the workplace.
Time Management
Measure a candidate’s ability to prioritize tasks, meet deadlines, and manage workloads efficiently. This test evaluates task scheduling, productivity optimization, and decision-making under pressure, helping employers identify highly organized candidates.
Project Management
Assess a candidate’s understanding of project planning, execution, and risk management. This test covers resource allocation, budgeting, milestone tracking, and team coordination, making it ideal for roles in business operations, IT, and construction management.
Why Choose eSkill
Hospitality
Assessments?
Thousands of companies use eSkill to improve their hiring
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“eSkill helped us complete the circle in our hiring and screening process by providing a simple-to-use testing platform. This platform set the perfect stage to verify skills and abilities for applicants ranging from entry level customer service to senior level software engineers. Our hiring managers have been very pleased with the variety of standard tests available, along with our ability to create and post our own tests. This system has literally saved us hundreds of working hours.”
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