Beach Front Property Management Improves Hiring Success to 91%
Beach Front Property Management (BFPM) is a property management company servicing Los Angeles, Orange, and San Diego Counties. Their customer promise is to maximize profits for homeowners while delivering excellent management services to tenants. The properties managed include multi-family, commercial, new construction lease-ups, affordable housing, and accessory dwelling units.
BFPM takes a unique approach to management that reduces confusion for tenants and increases profits for owners. This is especially important in the areas they serve, as rental markets are competitive, and property values and taxes are some of the most expensive in the country. To help owners stay competitive, BFPM manages renovations and updates while providing streamlined accounting and bookkeeping services.
The Challenge
With properties, tenants, and all the responsibilities of managing both, BFPM leans heavily on technology to ensure systems and operations run smoothly. They found that many of their hires lacked basic computer skills, compromising project integrity, operational efficiency, and customer satisfaction.
The Solution
Ready to hire better-qualified candidates and reduce hiring mistakes, BFPM turned to eSkill’s pre-employment assessments for more effective job applicant screening. After working with the eSkill team for support with customized hiring assessment questions, they deployed their customized assessment as a part of their recruiting process.
They knew they needed help finding the right employees who could hit the ground running with the requisite computer skills. That’s when they sought out a provider of basic computer skills assessments.
The Implementation
Beach Front Property Management worked with eSkill’s dedicated Client Success Manager to integrate the eSkill Talent Assessment PlatformTM with their current applicant tracking system (ATS) through Paylocity. They’ve found that the eSkill platform was very easy to integrate and use. They also loved the power of creating and sending customized skills tests from eSkill’s vast skills test library. The eSkill solution decreased team workload and improved overall hiring process efficiency.
The Results
As a result of working with eSkill, Beach Front Property Management has enjoyed an overall improved recruiting process flow and 91% of the employees they hired with eSkill’s pre-employment assessments are still working with them. With the support of their dedicated Client Success Manager, BFPM knows that their hiring and assessment process can evolve and grow with their business.
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