Each year in the U.S. alone, companies hire more than 15 million temporary employees through staffing agencies. The second largest sector for staffing agencies is for clerical and administrative office workers, which hires more than 4 million employees annually.
These employees fill vital roles in organizations, working full-time on a limited basis to fill in for a permanent employee who is ill or on leave or to help a company with a temporary work overload.
Knowing that the individuals you hire from a staffing agency are unequivocally ready and able to perform their clerical or administrative functions immediately is extremely important. You can’t afford to hire workers who will need extensive training, only to have them leave employment when their temporary contract is up.
An effective and inexpensive means of assuring those you hire from a staffing agency have the necessary skills to perform the job is to administer skills assessment tests. You can assess the critical skills for any position before you make a hire.
The first step is to determine which skills to assess.
Here are the five most important ones to look for in clerical and administrative employees:
Employment skills tests are available for staffing agencies to screen candidates for these skills.
Although some companies have their own testing programs and create their own tests, developing tests is usually expensive and time consuming. Utilizing the services of a company like eSkill, which specializes in skills assessments, is far more cost effective.
With a library of 600 standard tests and 5,000 combinable topics, eSkill is not only able to provide assessments for the five most important skills for office workers, but it also offers other important skills tests for this and other occupations. Contact us for a demo.
Some hiring managers hesitate about implementing skills testing into their hiring process because they’re not sure what to look for in a test provider. Our comprehensive buyer’s guide will take out the unknowns so you can make an informed decision on which skills assessment solution to choose.View Now
Dr. Spector is a professor who has spent a career teaching and doing research about the human side of organizations. He has taught both industrial-organizational (I-O) psychology and business at the bachelor’s, master’s and doctoral levels.