

We're covering average scores, time-to-complete metrics, completion rates, and more.








FREE RESPONSE ANSWER HIGHLIGHTS
An employee on your team has been consistently missing deadlines and their quality of work has declined. As their manager, what is the most appropriate first step in addressing this situation?
"As a manager, the most appropriate first step would be to have a conversation about how best to support them andunderstand what is going on."
"During our 1:1 I would ask how their workload is and if anything is happening I should know about because they aremissing deadlines/quality of work has declined. Figure out an action plan to support them."
"Have a conversation with the employee to make sure everything is ok with them and what support they need."
Your hiring data shows that over the last two years, your company has consistently hired candidates from the same two universities. What is the most likely risk this presents, and what should you do about it?
"Hiring from the same schools will limit the diversity of thinking on your team since everyone will have had the same education. Mixing in new schools and expanding the places you source candidates will help to diversify the workforce and ensure each role is truly open to the public."
"We may be hiring candidates that match the profile of our current staff, rather than the best candidates for the job. Thismay risk discrimination claims (if the candidate pool also reflects racial or other protected class biases), and may make ourwork less effective if everyone brings common frameworks and experiences. We should evaluate our talent pipeline toidentify why we have systematically overselected for these candidates: is this happening at the recruitment, interview, orhire stages? The appropriate strategies will flow from there. Recruitment: we need to expand our recruitment channels;interview and hire: we need to train and/or oversee our hiring managers to ensure equitable decisions are being made."
"Determine if focus on these universities has an element of discrimination tied to it -- are these elitist universities whereleaders in the org have graduated from? What is contributing to this focus?"
