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for organizations to assess potential and current staff

Industry-Leading Retail Skills Assessments

The Statistics Speak for Themselves

According to Job Monkey, approximately 5 million people work in the retail sector, and retail jobs comprise 12% of all available jobs.

A study conducted by Adobe showed that 54% of retailers said the customer experience is their most important focus area–far ahead of cross-channel marketing (16%), data-driven marketing (14%), mobile (11%), and programmatic buying/optimization (4%).

Top Skills and Abilities to Look for in Retail Professionals

Use Warehousing and Retail Math skills tests to ensure candidates have the skills you need on your team.

Warehousing Skills

Warehouses run smoothly when employees are knowledgeable about packaging, shipping, and inventory control as well as order fulfillment and stocking.

Computer & Math Skills

Good math skills and basic knowledge of computers, including MS Office and Internet.

Customer Service

Ability to understand and anticipate customers’ needs and see opportunities to sell complementary products and services.

Customer Success Stories

"We did demos with maybe six other companies, and eSkill kept coming to the top, because of the flexibility, the integration into our Taleo application process, and then being able to use it in other areas of the company. Before, we had so many open loops that we couldn’t close because they were out of our control. Now, after integrating our Taleo system with eSkill, we’re able to move into the process immediately and we have scores in hand. It’s a 100% improvement in the time reduction."

Wanda Hatchett, Contact Center Scheduling Coordinator/Recruiter


"Before using eSkill, we didn’t have a way of assessing software skills or administrative capabilities. Since acquiring eSkill, we can now quickly assess internal and external candidates. I especially like the dashboard feature, which provides a snapshot to the user. I also like the options for emailing results."

Tanisha Thibodaux, HR Generalist


"Great Product, easy to use and even easier to customize! We love that it is easy to customize tests for our different needs. Eskill has been a fantastic solution for our pre-employment needs! Eskill has been a great product and we have had a wonderful experience working with customer support. They have a large inventory of subjects and questions to help us tailor tests to our specific needs. Eskill assessments are easy for us to administer to candidates and easy for our candidates to take online. Very rarely do our candidates have issues taking the tests online. We are very happy with our choice to use Eskill!"

Julie Hietala, Sr. HR Business Partner

Culligan Soft Water Services

"Great System that Meets a lot of Needs! eSkill is simple to use and easy to access. In the almost three years we have been using eSkill in our hiring process, we have had improved candidates for interviews. The testing is also super customizable! I have always had great customer service form eSkill and very consistent information all the years we have been working with them!"

Erin Sullivan, Human Resources Generalist

Attune Foods

Retail Clients

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Retail Tests You Should Use

Standard Job-Based Tests: Use our tests for Retail Sales Assistant, Electronics Sales Associate, Cashier, Sales Associate, Retail Associate, Retail Manager, Merchandiser, and Store Manager, and more.

Standard Subject-Based Tests: Test candidates for skills like Retail Customer Service, General Retail Knowledge, Retail Call Center Skills, Retail Marketing Skills, Warehouse Pick and Pack Skills, and Retail Math. Quickly customize tests of any length and combine subjects.

Customize From Over 600 Modular Subjects: Generate a multi-subject test in seconds by hand-picking your favorite topics and questions from Salesclerk Skills, Warehousing Skills, General Retail Knowledge, Web Merchant Skills, Sales Concepts, and more.

Upload Your Own Content: Create retail skills tests using your own content and questions with eSkill Author and customize tests of any length with questions that cover a variety of subjects.

Read our Retail G2Crowd Reviews

Why Choose eSkill Retail Assessments?

  • eSkill makes testing for candidates’ job skills, cultural fit, and interview presentation easy.
  • eSkill will help your organization hire better-qualified customer service and salespeople more quickly, and with defensible compliance.
  • Select from more than 800 standard tests, and easily customize tests from thousands of topics relevant to your retail job and requirements.
  • Include Video Interview questions in your assessments for a seamless, complete candidate evaluation experience.
  • Orvis, the Salvation Army, Bass Pro Shops, and hundreds of other companies use Skill’s retail skills tests Learn why.