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Industry-Leading Retail Skills Assessments

The Statistics Speak for Themselves

According to Job Monkey, approximately 5 million people work in the retail sector, and retail jobs comprise 12% of all available jobs.

A study conducted by Adobe showed that more than half (54%) of retailers said the customer experience is their most important focus area–far ahead of cross-channel marketing (16%), data-driven marketing (14%), mobile (11%), and programmatic buying/optimization (4%).

Top Skills and Abilities to Look for in Retail Professionals

Learn how eSkill’s retail skills tests can help you select skilled employees who make your customers happy and satisfied and keep them coming back.

Sales Aptitude

Understand and meet customers’ needs and see opportunities to sell complementary products and services.

Computer Skills

Good listening, multi-tasking and problem-solving abilities.


Excellent verbal communication skills–both face-to-face and on the phone.

Retail Tests You Should Use

Standard Job-Based Tests: Use our tests for Retail Sales Assistant, Electronics Sales Associate, Cashier, Sales Associate, Retail Associate, Retail Manager, Merchandiser, and Store Manager, plus many more.

Standard Subject-Based Tests: Test candidates for skills like Customer Service – Retail, General Retail Knowledge, Retail Call Center Skills, Retail Marketing Skills, Warehouse Pick and Pack Skills, and Retail Math. Quickly customize tests of any length and combination of subjects.

Customize From Over 600 Modular Subjects: Generate a multi-subject test in seconds by hand-picking your favorite topics and questions from Sales Clerk Skills, Warehousing Skills, General Retail Knowledge, Web Merchant Skills, Sales Concepts and more.

Upload Your Own Content: Create retail skills tests using your own content and questions with the eSkill Author and customize tests of any length with questions that cover a variety of subjects.

Read our Retail G2Crowd Reviews

Why Choose eSkill Retail Assessments?

  • eSkill makes testing for candidates’ job skills, psychological fit, and interview presentation easy.
  • eSkill will help your organization hire better-qualified customer service and salespeople, more quickly, and with defensible compliance.
  • Select from more than 800 standard tests, and easily customize tests from thousands of topics relevant to your retail job and requirements.
  • Include Video Interview questions into your assessments for a seamless, complete evaluation experience for the candidate.
  • Orvis, the Salvation Army, Bass Pro Shops and hundreds of other companies use Skill’s retail skills tests Learn why.

Retail Clients