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Industry-Leading Retail Skills Assessments

The Statistics Speak for Themselves

According to Job Monkey, approximately 5 million people work in the retail sector, and retail jobs comprise 12% of all available jobs.

A study conducted by Adobe showed that 54% of retailers said the customer experience is their most important focus area–far ahead of cross-channel marketing (16%), data-driven marketing (14%), mobile (11%), and programmatic buying/optimization (4%).

Top Skills and Abilities to Look for in Retail Professionals

Learn how eSkill’s retail skills tests can help you select skilled candidates who keep customers happy and satisfied and generate repeat business.

Sales Aptitude

Understand and meet customers’ needs and see opportunities to sell complementary products and services.

Computer Skills

Good listening, multi-tasking, and problem-solving abilities.


Excellent verbal communication skills–both face-to-face and on the phone.

Retail Tests You Should Use

Standard Job-Based Tests: Use our tests for Retail Sales Assistant, Electronics Sales Associate, Cashier, Sales Associate, Retail Associate, Retail Manager, Merchandiser, and Store Manager, and more.

Standard Subject-Based Tests: Test candidates for skills like Retail Customer Service, General Retail Knowledge, Retail Call Center Skills, Retail Marketing Skills, Warehouse Pick and Pack Skills, and Retail Math. Quickly customize tests of any length and combine subjects.

Customize From Over 600 Modular Subjects: Generate a multi-subject test in seconds by hand-picking your favorite topics and questions from Salesclerk Skills, Warehousing Skills, General Retail Knowledge, Web Merchant Skills, Sales Concepts, and more.

Upload Your Own Content: Create retail skills tests using your own content and questions with eSkill Author and customize tests of any length with questions that cover a variety of subjects.

Read our Retail G2Crowd Reviews

Why Choose eSkill Retail Assessments?

  • eSkill makes testing for candidates’ job skills, cultural fit, and interview presentation easy.
  • eSkill will help your organization hire better-qualified customer service and salespeople more quickly, and with defensible compliance.
  • Select from more than 800 standard tests, and easily customize tests from thousands of topics relevant to your retail job and requirements.
  • Include Video Interview questions in your assessments for a seamless, complete candidate evaluation experience.
  • Orvis, the Salvation Army, Bass Pro Shops, and hundreds of other companies use Skill’s retail skills tests Learn why.

Retail Clients