According to Job Monkey, approximately 5 million people work in the retail sector, and retail jobs comprise 12% of all available jobs.
A study conducted by Adobe showed that more than half (54%) of retailers said the customer experience is their most important focus area–far ahead of cross-channel marketing (16%), data-driven marketing (14%), mobile (11%), and programmatic buying/optimization (4%).
Learn how eSkill’s retail skills tests can help you select skilled employees who make your customers happy and satisfied and keep them coming back.
Understand and meet customers’ needs and see opportunities to sell complementary products and services.
Good listening, multi-tasking and problem-solving abilities.
Excellent verbal communication skills–both face-to-face and on the phone.
Standard Job-Based Tests: Use our tests for Retail Sales Assistant, Electronics Sales Associate, Cashier, Sales Associate, Retail Associate, Retail Manager, Merchandiser, and Store Manager, plus many more.
Standard Subject-Based Tests: Test candidates for skills like Customer Service – Retail, General Retail Knowledge, Retail Call Center Skills, Retail Marketing Skills, Warehouse Pick and Pack Skills, and Retail Math. Quickly customize tests of any length and combination of subjects.
Customize From Over 600 Modular Subjects: Generate a multi-subject test in seconds by hand-picking your favorite topics and questions from Sales Clerk Skills, Warehousing Skills, General Retail Knowledge, Web Merchant Skills, Sales Concepts and more.