How Custom Job Assessments Help Increase Hiring Success

Case Study

This client, who will remain anonymous, is a wastewater management company that operates a 33-acre facility that services over 350,000 residents. Its responsibility of treating, disposing and delivering water to its population is crucial for its community, requiring operation of not only the treatment facility but also maintaining approximately 800 miles of underground pipeline that services its region.

The Challenge

When COVID-19 hit in 2020, the client’s ability to perform their functions to the necessary quality level was compromised by shortages of qualified and skilled candidates to fill crucial roles. While people were applying for positions, navigating whether they met the requirements for keeping the wastewater plant up to standards was time consuming, as their testing process was administered and graded manually.

Once the test results were in, it was evident that many candidates lacked the capabilities they claimed to have on their resumes. All of this added up to a time-consuming recruitment process that didn’t deliver the needed results.

The Solution

The client was committed to finding highly-qualified personnel without having to spend hours on testing to verify skill sets, which lead them to the eSkill’s Talent Assessment PlatformTM. By using eSkill Author, they created custom job assessment tests, tailor fit to the specialized positions they needed to fill. They also turned to the eSkill test library for complementary pre-employment assessments that increased the chances of identifying candidates that would be a good fit.

The Implementation

With the help of a dedicated eSkill Client Success Manager, the client built their custom job assessments from eSkill’s Talent Assessment PlatformTM. Equipped with automated and digitized pre-employment assessments, the eSkill Author platform now enables the wastewater management company to quickly screen and recruit candidates that are likely to deliver the level of performance needed for such critical jobs.

The Results

Thanks to eSkill’s automated and custom job assessment tests, the client saves one to two weeks of recruitment time per candidate on testing and hours on scoring each test in since the results are automatically delivered. Recruiting staff can reference the ready-made reports in their eSkill Talent Assessment PlatformTM client platform, which helps present opportunities for fine-tuning.

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