Build a Better Technical Support Team With the Help of eSkill Testing
Just having the best product on the market is not enough anymore. Ensuring that your clients are happy and that problems are solved professionally is a necessary component of corporate reputation and long-term success. That’s why it’s so important to put together the best sales and support team you can, based on skills data provided by eSkill’s pre-screening online testing.
eSkill has been a leader in professional skills testing since 2003, and offers an extensive library of modular tests relevant to sales, technical support, and call center jobs.
- Fully customize your online assessments by combining as many test subjects as needed into a single relevant test.
- Support-related subjects and simulations include Inbound and Outbound Call Center and Customer Service, plus hundreds of technical and other professional skills.
- Mix technical subjects with Marketing and Sales skills in a single test, so your personnel are qualified to help your clients with future purchases.
- Our assessments provide you with real data on which you can base and defend your hiring decisions.
From off-the-shelf tests to fully customized testing solutions
Whether you are looking for new people to perform reliably, or assessing staff for training needs, you can use eSkill testing to sort through all of your candidates, and only pick those with the best scores to interview.
- Pay-per-test-score or get unlimited testing for a flat rate.
- Upload your own questions and tests with the eSkill Editor, and use your content alongside ours.
- Add your own branding or integrate eSkill with your Enterprise software systems.
- Simulation tests to help you measure employee performance in simulated real-work environments.
Contact us to learn more about how our online assessment solution can help you build the best technical support team for your company.