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How to Test for Soft Skills to Improve Your Hiring Success

With automation and artificial intelligence making an increasing number of hard skills obsolete, coupled with the incredibly tight labor market, business leaders are racing to figure out how to keep pace with changes. A 2019 IBM report estimates 120 million workers worldwide will need to be retrained due to the rapid evolution of technology within the next three years.

As the need for soft skills increases, accurately evaluating them is becoming essential to the hiring process. The challenge is that while you can put an objective test in front of a candidate to quickly assess their hard skills, judging traits like critical thinking, adaptability, and leadership is not as straight forward. Hiring teams must employ a consistent, scalable process for evaluating soft skills while taking steps to prevent bias from clouding their judgment.

Here are six steps your hiring team can take to pinpoint and measure soft skills effectively, consistently, and without inviting unconscious bias into the process.

  1. Identify Required Skills
  2. Configure or Customize a Comprehensive Skills Test
  3. Validate the Assessment
  4. Consistently Administer the Assessment
  5. Execute Structured Interviews
  6. Leverage the Results

Learn more about these five steps by downloading the Executive Report on this page.

Benefits of Testing Candidates’ Soft Skills

  • Predict Future Performance
  • Customize Coaching
  • Ensure Cultural Fit
  • Decrease the Time-to-Hire

Interested in Testing for Soft Skills?

Learn more about the benefits of using eSkill’s soft skills tests, job-specific skills tests, and on-demand interviews to find qualified candidates quickly.

Learn more about these five steps by downloading the Executive Report on this page.

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