eSkill Introduces HTML5-based Chat Simulations Providing Reliable, Valid Chat Skills Assessment
North Chelmsford, Mass. – October 10th, 2016 – eSkill is proud to announce the latest innovation in job assessment tests: Chat Simulation. Our newest simulation is based on HTML5 technology and fully immerses test-takers in realistic work environments as they fulfill tasks to prove their chatting abilities.
These new simulations are intuitive for test-takers to use in all popular browsers and require no additional downloads or plugins. It is a reliable job aptitude test with high accuracy results and EEOC-compliant when used to hire employees for chat-based jobs.
The eSkill Chat Simulation assesses a candidate’s ability to manage multiple chats at the same time, reflecting the dynamics of a real work environment: answering emails, handling orders, and responding to customer requests. Applicants must demonstrate the ability to shift back and forth between two or more activities on multiple open chats.
About eSkill Corporation
Launched in 2003, eSkill Corporation has developed a focused expertise in job-based skills testing software and content. eSkill has tested millions globally since 2003 with zero legal challenges – the best compliance record in our industry.
eSkill understands that the most valid and compliant tests possible are tailored to the particular requirements for each job. Therefore, our unique software makes it easy to customize relevant multi-subject tests to fit a wide array of job requirements and other testing objectives. The eSkill Editor goes further, letting companies upload or create their own questions and tests online, to make eSkill their universal test management platform.
With over 3,500 combinable subjects and subtopics across a wide range of disciplines, including IT, Programming, Office Software, Accounting, Healthcare, Legal, Call Center, Retail, and more, eSkill has become a trusted partner in skills testing for thousands of companies globally, including Zappos, Randstad, Orvis, LG, and many others.
Our industry-leading simulation tests recreate software programs and work environments to allow you to evaluate how candidates will fulfill actual job tasks. Our simulations assess candidate skills in many popular office software programs and customer service tasks, allowing for multiple correct solutions.
To learn more, take a tour to get a sense of how our online assessment solution works, or visit our website for more information.
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