Categories for Assessments

When you hire candidates, who are well-suited for a job, you get more productive and happier employees. It increases employee retention rates. The flipside is true as well. When you hire someone who is not the right fit, it can disrupt workflow and lead to higher turnover. One recent survey showed that a third of […]

When OSF Digital needed to hit aggressive recruiting targets to reduce hire time, it turned to eSkill’s pre-employment assessment testing. Using the online tools, OSF realized a 68% reduction in the hours it took to complete a successful hire with Pre-Employment Assessment Testing from eSkill, and enjoyed a 64% reduction in costs. When AtWork needed […]

A good call center agent is worth their weight in gold. In most companies, a call center agent’s job involves combining empathy with knowledge to answer questions and help customers resolve problems as quickly as possible. A competent call center agent can help turn a challenge into an opportunity, not just for your company, but […]

When the unemployment rate is high, posting a new job listing for a customer service representative could result in a deluge of resumes and applications. This means you could need to screen hundreds of applicants to find the ones who are well-qualified and weed out the ones who do not have the required skills and […]

In what feels like a decade but has only been a year, the pandemic has upended the world of work. Social distancing guidelines and government-imposed lockdowns forced office buildings, factories, brick-and-mortar stores, and more to go dark. This sudden shift to remote work necessitated digitization, accelerating the implementation of new technologies faster than previously thought […]

In the U.S., there are nearly two unemployed people for every available job. And some economists are forecasting that job recovery will likely take up to two years. The result: a talent supply that will continue to exceed demand through 2023 at the earliest. Simultaneously, many human resources (HR) teams are running leaner and looking for new ways […]

As a strategic position within financial institutions, hiring skilled relationship bankers is critical to building customer loyalty and generating additional revenue. eSkill’s customizable relationship banker pre-employment assessments provide employers with an objective approach to identifying candidates with the exact skills and aptitude they need. Since relationship banker jobs vary widely across institutions, eSkill offers a […]

Before the onset of the pandemic, no one could have predicted the way we work would change almost overnight. Despite initial anxiety that the pressure of such sudden and profound change would be too great, business leaders have found that the new way of working could be the answer to sustained success. While many companies […]

Even before the pandemic’s onset, new technologies and ways of working were disrupting jobs and the skills needed to do them. The half-life of job skills, or the amount of time before a job skill is about half as valuable as it was initially, was getting exponentially shorter. In 2017, the World Economic Forum estimated […]

Research conducted by Gallup found that when organizations systematically select top candidates using validated assessments, they see 33% higher revenue per employee and experience 59% less turnover. The potential boost valid employment assessments can have on organizational productivity is immense. However, the key to successful and legally compliant implementation is establishing the validity of tests used […]

When listing the competencies essential to most positions, it is tempting to only think of specific technical skills such as project management, accounting, or data analytics. But human resources (HR) professionals have found a major deficit of fundamental behavioral characteristics like effective communication skills and attention to detail among candidates and employees alike. While technical […]

Hiring highly qualified candidates is always a challenge for employers, but it is particularly difficult now due to the historically low unemployment rate. And simply relying on the review of candidates’ educational background, employment history, references, and performance during an interview is not enough to know if they are the right fit for a position. […]